Bharat Bijlee’s Drives & Automation service ecosystem is designed to provide responsive, reliable, and expert support across every stage of the customer journey. Our pan-India network, comprising in-house service engineers and certified partners, ensures timely assistance for installation, commissioning, maintenance, and troubleshooting.
We adhere to a structured Turnaround Time (TAT) process with a commitment to resolve service requests within 48 hours. In addition, we offer virtual assistance for immediate troubleshooting and solution support, minimizing downtime and keeping operations running smoothly.
To enhance accessibility and empower users, we’ve launched a dedicated mobile app that provides instant access to product manuals, troubleshooting guides, and interactive how-to content. Whether it’s a quick reference or a step-by-step resolution, customers can find what they need—anytime, anywhere.